Here is What You'll Learn
The purpose of this webinar is to help better understand and use excellent communication skills be they written, verbal, or body language that are critical to success in your career and daily life and your employees as well. This communication takes many forms. This communication is written, verbal, and the body itself. These same communication modes will be important for you to learn how to receive and interpret. Communication occurs whenever one exerts an influence over another by sending a message. The message is usually sensory or electronic, and involves sound, sight, feeling, and touching. These sensory mechanisms are called channels, which are sometimes not well distinguished from a medium of communication. A medium (speech, print, motion, electronic) involves thought, emotion, and mood as well as a message. In that sense, media studies is related to the oldest area of communication studies: rhetoric (the art of speaking well, and according to Cicero, consists of five parts: invention, arrangement, style, memory, and delivery).
About Dr. Jeff Fox
Dr. Jeff Fox served for 27 years in the field of criminal justice, 21 of which were with the VA State Police. He began his law enforcement career as a military policeman in the Army and served as a town police officer, trooper, sergeant, first sergeant, and lieutenant. He served as a field lieutenant with the state police and served as the assistant training director. He served as the statewide incident management program manager for the VA Department of Transportation. Jeff earned a master’s degree in criminal justice administration and an MBA degree with specialization in criminal justice. He earned a PhD in business administration with specialization in homeland security. He is a graduate of the Southern Police Institute Administrative Officers Course and the VA Commonwealth Management Institute. Jeff has been teaching at various colleges and universities since 2001. He retired as the program coordinator and assistant professor for the Homeland Security and Emergency Preparedness and Criminal Justice Cohort Programs for VCU. Jeff served as an assistant professor and chair of the Public Safety Adult Degree Completion Programs for a private college. He has taught approximately 700 hundred courses in homeland security, emergency management, and criminal justice.